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How powerlottoai Handles Your Personal Information

This page covers what data we collect when you use your account, how we use it, and what choices you have. If you've linked PayPal, Venmo, or Play+ to your wallet, this policy explains how that payment information is handled too.

Data collected only as neededPayPal, Venmo, Play+ payment data protectedYou can request your data at any timeNo data sold to third partiesState law access applies
powerlottoai How powerlottoai Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team can start that process for you. Response times depend on the nature of the request and any identity verification steps we need to complete before acting on it.

Live Chat Start a live chat session from your account dashboard to raise a privacy question or flag a data concern. We'll confirm receipt and follow up.
Email Support Send a written request to our privacy email address, available in your account settings. Include your registered email for faster matching.
Account Settings Some data preferences — like marketing email opt-outs and cookie settings — can be adjusted directly inside your account without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption in transit and at rest for account and payment data. Your PayPal or Venmo payment details are never stored on our servers in plain text — they pass through encrypted channels and are referenced only by tokenized identifiers. Session data from your mobile login is retained only as long as needed for security purposes.

Cookies and Tracking

We use session cookies to keep you logged in across mobile and desktop. Analytics cookies help us understand which account flows work well and where people get stuck.

Account Security

Login activity is logged per device. If we detect a new device or unusual location, we may prompt identity re-verification before allowing account access.

Data Retention

We keep account records for as long as required by applicable US financial and gaming regulations. You can request a summary of retained data through our support team.

Requesting Changes

To update, correct, or delete your personal data, contact us via live chat or email. We verify your identity first, then action the request within a reasonable window.

Common Questions About Your Data

These are the questions we hear most often about how we handle account and payment information. If your question isn't here, our support team can answer it directly.

We collect your name, email, date of birth, and the payment details you add — including PayPal, Venmo, or Play+ information — plus device and session data used to secure your login.

No payment credentials are stored in plain text. We use tokenized references through encrypted channels, so your PayPal or Venmo account details stay protected at every step.

Yes. Contact our support team via live chat or the privacy email address in your account settings. We'll verify your identity and provide a data summary within a reasonable timeframe.

We do not sell your data to advertisers. We may share limited information with payment processors like PayPal, Venmo, or Play+ as required to complete your transactions.

We use session cookies for login continuity and analytics cookies to improve account flows. You can adjust non-essential cookie preferences directly in your account settings.

Retention periods follow applicable US financial and gaming regulations. Some records must be kept for a defined period even after account closure. Contact support to ask about your specific situation.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.